FAQs

Below is a list of the most common queries we get asked. We have tried to answer as many as possible but if there is something you can’t find an answer to, please get in touch with our friendly sales team who will happily help you with whatever query you have.

Arrival FAQs

Frequently asked questions about arrivals with Indigo Rock.

WHAT DO I DO WHEN I ARRIVE?

We strongly recommend that every one of our guests hires a car. The check-in time is usually from 4pm and you will normally arrive before then. If you land a long time before the check in time, pop in and see us at The Peli Deli and we can recommend what to do whilst you wait for your villa to be ready.

ARE THERE DRIVING DIRECTIONS TO MY VILLA?

We will send you driving directions prior to your arrival. There will also be a member of staff to greet you at the airport* and can offer extra help with the directions should you need them.

*Please note that some late-night flights might not be greeted at the airport.

WHAT DOCUMENTATION DO YOU REQUIRE WHEN I ARRIVE?

You will be sent a disclaimer form which we need filled in and then each tab set up needs a credit/debit card as a guarantee.

DO I NEED TO BRING BEACH TOWELS?

We suggest that you bring towels with you, yes. There are some stunning beaches across the island for you to explore, just ask the Concierge for some advice on where to go and how to get there.

Car Hire FAQs

Frequently asked questions about our car hire for your Indigo Rock holiday.

DO I NEED TO BOOK A CAR OR A TAXI?

We strongly recommend that you hire a car, especially if you have smaller children as there is no protection from the sun and during the summer walking everywhere can be quite uncomfortable. Please note that at our end of the island there isn’t a taxi service so hiring a car really is of paramount importance.

HOW DO I BOOK A CAR AND PICK IT UP?

Using our online Guest Hub, just fill in the form and we will confirm the car for you.

Flights FAQs

Frequently asked questions about our flights to Zakynthos.

WHICH AIRLINES FLY TO ZAKYNTHOS/ZANTE?

On Saturdays, British Airways, EasyJet, Thompson, TUI and Jet2 all fly direct to the island from London Airports. On Sundays, the two main airlines that fly are EasyJet and Thompson. There are other airlines, so we recommend you look on skyscanner.net. If you are flying from another Greek island it’s worth looking at Sky Express for easy, quick and good value flights to the island.

WHAT IS THE AIRPORT CALLED?

Zakynthos or Zante – Airport Code ZTH

Food & Drink FAQs

Frequently asked questions about delicious food and drink options during your holiday.

CAN I ORDER SHOPPING TO MY VILLA?

Yes you can. Please head to our Guest Hub on our website and fill out the form. We kindly ask you to fill out this form at least 72 hours prior to your arrival. Any requests made after that time, may not be accepted or delivered. If you wish to order shopping or a hamper when you are at the club, please also visit the Guest Hub.

WHAT OTHER IN-VILLA FOOD OFFERINGS DO YOU HAVE?

We offer hampers if you want to have breakfast, lunch or dinner delivered. These can be ordered in advance with our team in the London office or via our Guest Hub.

WHAT RESTAURANT OPTIONS ARE THERE IN THE LOCAL AREA?

There are some fantastic options that we recommend, which can be arranged by our Concierge. There are restaurants to suit all budgets across the island and we are lucky enough to have some of the very best all within a short drive from our villas.