Your Holiday Options

If you have booked a holiday with Indigo Rock that may have been disrupted due to travel guidance, here we explain what your options are.

A message from Ben Shearer, Managing Director

Updated: 25/06/2021

It’s worth it when you get here!
Our villas have now been open for 4 weeks this summer and the feedback has been great.

There are some important basic hygiene and safety protocols in place in local restaurants and shops that guests must adhere to but these really are not onerous at all.

And if I’d rather not travel, what are the options?

Our villas are open and permitted to operate and therefore we will not be offering refunds should you elect to cancel your holiday.

We will however work with you and the property owners to offer deferrals to alternative dates wherever possible to do so. In the rare case where we cannot find alternative dates that work, we will do our utmost to re-sell your holiday to our waiting list of guests and will offer you credit towards another Indigo Rock holiday, less any difference in the price of re-sale. If you are sure you do not wish to travel this summer, please do let us know swiftly so that we have as much time as possible to find an alternative guest for your booking

Email us here I’d like to defer my booking if possible, listing your booking reference number.

For customers from the EU and other nations:

We will apply the same principal to travellers from other countries as we will to our UK customers. If restrictions in the country in which you reside prevent you from travelling to Greece, or the restrictions on return to your home country are substantially onerous (e.g mandatory hotel quarantine on return) you will be offered a to defer your holiday (subject to any price changes) or receive a full refund, whichever you prefer.

Risks

The process of travelling to Greece presents a very low risk to oneself, however, you might be interested to know the following data in relation to Zakynthos updated in the last 48 hours. Here is a link to the relevant government website so you can keep abreast of this data as the summer moves on:

• The current 7-day case rate per 100,000 in Zakynthos is 4.9/100,000 and is decreasing (the rate in the UK is currently 85/100,000).
• Every worker on the island is required to take a rapid test twice per week (the test positivity rate is 0.02%).
• The vaccination rate is currently at 44% and increasing rapidly.

We will continue to update this page with any relevant changes over the course of the next few weeks.