Updated: 06/01/2022

Your Holiday & Covid-19

We are planning to open our villas as planned in 2022. We know from the last two summers that things may change at the drop of a hat and you would like reassurance about your options should Covid-19 restrictions return. The following stipulates what happens in such an event:

For UK Guests

If travel to the country your booked accommodation is located in is made illegal at the date of travel and confirmed by the FCDO on their website, in line with Travel Package Regulations, we will offer you two options if no other reasonable alternative is available. These options are:

1. Receive a credit towards a future stay or
2. Receive a refund in full

For International Guests

If travel to the country your booked accommodation is located in, is made illegal from your departure country, and confirmed by the corresponding country’s government website, in line with the UK’s Travel Package Regulations, we will offer you two options if no other reasonable alternative is available. These options are:

1. Receive a credit towards a future stay or
2. Receive a refund in full

All other cancellations are subject to our T&Cs.

We will continue to update this page with any relevant changes.

Sincerely,

Ben Shearer – Managing Director

Current travel rules – Updated: 25/06/2021

Traffic light designation currently – AMBER

Travel

On the way out

For the avoidance of any doubt, it is not illegal to travel to an amber list country such as Greece. It is also perfectly simple to do so as long as you undertake the right steps.

Additionally, the Foreign Office is not advising against travel to Zakynthosso you should have no trouble getting insurance for your trip.

In order to enter Greece, where you are over the age of 11yrs, you must show one of the following:

• A vaccine certificate showing that you have received the full course of the vaccine at least 14 days prior to entering Greece. The NHS app can provide this proof.
• A negative COVID-19 test: either a medically certified rapid test(within 48 hours of travel) or a certified PCR test (within 72 hours of travel).
  The test results should match the name in the traveller’s passport.
• Proof that the traveller tested positive for COVID-19 in the last 2-9 months (either by positive PCR result or medical certificate)

Passengers 11yrs and under are not required to undergo tests to enter Greece.

Finally, you must fill out the Passenger Locator Form (PLF) at least 24 hours before travel.

On the way home

In order to enter England from an amber list country, you must have the following elements organised prior to your return flight:

• A medically certified lateral flow test that meets UK government requirements, taken within 3 days of the flight departing for the UK.
  We arrange this for you during your stay with our medical partner at a cost of 15€ per person. They take 1 minute to administer and 20 minutes to return a result. You will have a physical certificate immediately to take with you.
• You must fill out the Uk passenger locator form and include in it the reference number for your test package.
• You must have evidence that you have booked two PCR tests, one for day 2 and one for day 8 post your return to the UK.
• You are required to isolate at home for 10 days upon arrival into the UK unless you take up the test to release option which, with an additional test on day 5, means you can end your isolation period as soon as your result is returned on day 5.

Risks

Given the requirements listed above, the process of travelling to Greece presents a very low risk to oneself. However, you might be interested to know the following data in relation to Zakynthos updated in the last 48 hours. Here is a link to the relevant government website so you can keep abreast of this data as the summer moves on:

• The current 7-day case rate per 100,000 in Zakynthos is 4.9/100,000 and is decreasing (the rate in the UK is currently 85/100,000).
• Every worker on the island is required to take a rapid test twice per week (the test positivity rate is 0.02%).
• The vaccination rate is currently at 44% and increasing rapidly.

We will continue to update this page as and when any changes occur.

A message from Ben Shearer, Managing Director

Updated: 25/06/2021

It’s worth it when you get here!
Our villas have now been open for 4 weeks this summer and the feedback has been great.

There are some important basic hygiene and safety protocols in place in local restaurants and shops that guests must adhere to but these really are not onerous at all.

And if I’d rather not travel, what are the options?

Our villas are open and permitted to operate and therefore we will not be offering refunds should you elect to cancel your holiday.

We will however work with you and the property owners to offer deferrals to alternative dates wherever possible to do so. In the rare case where we cannot find alternative dates that work, we will do our utmost to re-sell your holiday to our waiting list of guests and will offer you credit towards another Indigo Rock holiday, less any difference in the price of re-sale. If you are sure you do not wish to travel this summer, please do let us know swiftly so that we have as much time as possible to find an alternative guest for your booking

Email us here I’d like to defer my booking if possible, listing your booking reference number.

For customers from the EU and other nations:

We will apply the same principal to travellers from other countries as we will to our UK customers. If restrictions in the country in which you reside prevent you from travelling to Greece, or the restrictions on return to your home country are substantially onerous (e.g mandatory hotel quarantine on return) you will be offered a to defer your holiday (subject to any price changes) or receive a full refund, whichever you prefer.

Risks

The process of travelling to Greece presents a very low risk to oneself, however, you might be interested to know the following data in relation to Zakynthos updated in the last 48 hours. Here is a link to the relevant government website so you can keep abreast of this data as the summer moves on:

• The current 7-day case rate per 100,000 in Zakynthos is 4.9/100,000 and is decreasing (the rate in the UK is currently 85/100,000).
• Every worker on the island is required to take a rapid test twice per week (the test positivity rate is 0.02%).
• The vaccination rate is currently at 44% and increasing rapidly.

We will continue to update this page with any relevant changes over the course of the next few weeks.